QA Tester

Technology · London, London, City of
Department Technology
Employment Type Full-Time
Minimum Experience Experienced
Compensation £33,000

Petlab Co. is currently on the lookout for an additional QA Tester to join our scaling technical department. You will be bridging the gap between the Customer Success and Development teams to resolve technical problems for customers and make sure that all new features released into the live platform are working correctly. You will build a deep understanding of our eCommerce platforms, and use this knowledge to test bugs and new releases and make sure they are managed properly to ensure the best possible experience for our customers.


About Petlab Co:
Petlab Co. is the world’s fastest-growing pet supplement business. Launching in December 2018, Petlab Co. is currently on track to drive over $100m in sales in 2020 without any external funding. They have a loyal community of over 100,000+ pets and tens of thousands of owners have had their lives positively impacted by innovative Petlab Co. products. Petlab Co. is a vibrant, fast-moving, and customer-centric team who value and reward high performing players. It is an ideal place for a candidate who is ambitious, hardworking, loves animals, is looking to rapidly progress their career and would enjoy working in a vibrant environment with smart co-workers and friendly office dogs! With a currently strong foothold in the United States, in the next several years, the Company intends to rapidly establish a presence across Europe and Asia. This exciting growth/hyper-scale will be underpinned by a continually evolving bedrock of proprietary product formulations which will improve pet and owner lives. Finally, the Company intends to continue to grow the value-add services and innovative products it provides to its enthusiastic community.

 

Role Requirements:

  • 3+ years of experience in manual testing in a similar role within an eCommerce or tech company.
  • Experience in testing web applications.
  • UI, functional, regression testing experience.
  • Proficiency with issue tracking applications (Jira).
  • User-oriented perspective.

Desirable:

  • Knowledge and working experience of SQL.
  • Knowledge of automation scripting language, for example, python.
  • Non-functional testing experience (Load, etc.)
  • Experience with Jenkins.

Responsibilities

  • Effectively test all technical changes to sales funnels and e-com pages before deployment to the live environment.
  • Minimize the number of deployed errors to the live environment to ensure full scalability.
  • Providing third line technical support to end-users & Customer Success team to help resolve any issues/queries they have.
  • Creating, maintaining, and actioning test plans containing manual tests when there are no detailed requirements from the customer.
  • Ensuring that each feature provides a great user experience & that bugs are captured and managed efficiently.
  • Drawing up a test plan and test cases.
  • Investigate product quality in order to make improvements to achieve better customer satisfaction.
  • Identify the quality assurance process bottleneck and suggest actions for improvement.

Thank You

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  • Location
    London, London, City of
  • Department
    Technology
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced
  • Compensation
    £33,000